Shipping Policy

Thank you for visiting and shopping at www.laquanegra.com for your freshly roasted coffee beans. The following are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders for coffee beans are processed within 1-2 business days after roasting to ensure maximum freshness. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout, based on the weight of your coffee bean order (8oz/224g and 16oz/448g bags) and your delivery location.

• Domestic (UK Mainland) Shipping:
  • Shipping Method: Royal Mail 1st Class, Royal Mail 2nd Class, DPD Standard, EVRI or other available in your area.
  • Estimated Delivery Time: 2-3 business days after dispatch for the UK
  • Cost: From £2.99 for a single 8oz bag, increasing by weight/number of bags, or Free for orders over £50 or calculated at checkout.
• International Shipping:
  • We currently do not offer international shipping for our coffee beans.

Delivery delays can occasionally occur due to unforeseen circumstances or peak periods.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order of coffee beans has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Damaged or Lost Packages

Laquanegra Coffee is not liable for any coffee products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

If your package containing coffee beans is lost in transit, please contact us and we will assist you in contacting the carrier.

5. Returns & Refunds

Our Returns & Refunds Policy provides detailed information about options and procedures for returning your coffee bean order. Please refer to our Refund Policy page for more information.

6. Contact Us

If you have any questions about our Shipping Policy for coffee beans, please contact us:

• By filling out the contact form on our website: www.laquanegra.com